Last Updated: May 2026 Website: plumbixybd.com
1. Introduction
Welcome to Plumbixy BD. We are a professional plumbing service company based in Dhaka, Bangladesh. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at plumbixybd.com or contact us for our services.
By using our website, you agree to the terms of this Privacy Policy. Please read it carefully before submitting any personal information.
2. Information We Collect
We may collect the following types of information from you:
Personal Information:
- Full name
- Phone number
- Email address
- Home or business address
- Service request details
Non-Personal Information:
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages visited on our website
- Time and date of your visit
- IP address (anonymous)
- Referring website or source
We collect this information when you fill out our contact form, request a quote, call us, email us, or simply browse our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your service inquiries and quote requests
- To schedule and confirm plumbing appointments
- To send service updates, reminders, or follow-up messages
- To improve our website and service quality
- To send occasional promotional offers (only if you have opted in)
- To comply with legal obligations in Bangladesh
We will never sell, rent, or trade your personal information to any third party without your explicit consent.
4. How We Store Your Information
Your information is stored securely on our protected servers and internal systems. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
We retain your personal data only for as long as necessary to provide our services or as required by law. Once no longer needed, your data is securely deleted.
5. Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors use our site so we can make improvements.
Types of cookies we may use:
- Essential cookies — needed for the website to function properly
- Analytics cookies — help us understand visitor behavior (e.g. Google Analytics)
- Preference cookies — remember your settings and preferences
You can control or disable cookies through your browser settings at any time. However, disabling cookies may affect some features of our website.
6. Third-Party Services
We may use trusted third-party tools and services to operate our website and business, including:
- Google Analytics — website traffic analysis
- Google Maps — location and directions
- WhatsApp Business — customer communication
- WordPress & Elementor — website platform
- Email service providers — for sending confirmation emails
These third parties have their own privacy policies and we are not responsible for their practices. We only share the minimum necessary information with them.
7. Sharing Your Information
We do not sell or share your personal information except in the following limited situations:
- With your consent — when you have explicitly agreed
- Service delivery — sharing with our plumbing team to complete your booking
- Legal requirement — if required by Bangladesh law or government authority
- Business protection — to protect the rights or safety of Plumbixy BD
8. Your Rights
You have the following rights regarding your personal information:
- Access — Request a copy of the data we hold about you
- Correction — Ask us to correct inaccurate information
- Deletion — Request that we delete your personal data
- Opt-out — Unsubscribe from any marketing messages at any time
- Complaint — Lodge a complaint if you believe your data is mishandled
To exercise any of these rights, please contact us using the details in Section 11.
9. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.
10. Links to Other Websites
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policy of any website you visit.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Plumbixy BD 📍 Gulshan, Dhaka, Bangladesh 📞 01988740145 📧 info@plumbixybd.com 🌐 plumbixybd.com 🕐 Saturday – Thursday: 8AM – 8PM
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of Bangladesh. Any disputes arising from this policy shall be resolved under the jurisdiction of the courts of Dhaka, Bangladesh.
By using plumbixybd.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.